FAQ

About Skin Club

Who are the Skin Club staff?

Our team consists of highly skilled Eastern European estheticians and therapists, each with over 3 years of experience in the beauty industry. Known for their professionalism, talent, and expertise, they have received awards and recognition for their work. In the US, European beauty professionals are trusted for their exceptional standards, and we are proud to uphold that reputation at Skin Club.

What services does Skin Club offer?

We provide facials, body therapies, laser treatments, brow and lash services, permanent makeup, and manicure-pedicure services—all customized to fit your unique needs.

What is Skin Club’s concept?

Skin Club simplifies skincare with personalized, effective treatments tailored to your lifestyle, time, and budget—without overwhelming menus or add-ons.

Membership

Is there a commitment period for the membership?

Yes, we require a minimum commitment of 4 months. This allows you to fully experience the benefits of being a Skin Club member—enjoying exclusive discounts, priority booking, and savings on all services. After this period cancel anytime.

What are the membership benefits?

Discounts on services, referral bonuses, and a guest perk—plus exclusive access to events and promotions.

Does membership include treatments other than facials?

Yes! Members receive discounts on body therapies like Endospheres Body Therapy, RF Body Therapy, laser rejuvenation, and permanent makeup services.

How does membership work?

Our membership offers exclusive discounts on all services, referral perks, gifts, and more for just $29/month—perfect for saving on facials, body therapies, and beauty treatments.

Ritual

What should I expect during my first visit?

Our estheticians will examine your skin with professional skin scanner, discuss your goals, and craft a personalized treatment plan to achieve the best results.

Is there a way to prepare for a facial?

Avoid exfoliation, tanning, or waxing 48 hours prior. Come with clean skin, free of makeup for best results.

Do you offer solutions for acne or sensitive skin?

Yes, our Skin Laundry laser facial and Deep Detox facial target acne, while Signature Glow and HydraFacial are gentle for sensitive skin.

Do you offer anti-aging treatments?

Yes! Treatments like Forever Young facial, RF Therapy, and Non-Surgical face lift with skin-tightening Candela laser rejuvenate and firm your skin.

How long do treatments take?

Our services range from quick 30-minute facials to comprehensive 60-minute sessions, perfect for every schedule.

Booking & Appointments

Can I book treatments online?

Yes, all services—including facials, body therapies, and beauty treatments—can be booked directly through our website.

How do I cancel my appointment?

Cancel your appointment via your confirmation email or through your account on our website. Contact us directly for help.

What is the cancellation policy?

Please provide at least 12 hours' notice for cancellations. Late cancellations or no-shows result in 50% of the total fee.

Can I request a specific esthetician?

Yes, you can choose your preferred esthetician when booking, subject to availability.

What is the booking process?

Book online by selecting your treatment, time, and esthetician. It's simple and convenient!

Gift Cards & Returns

What is your return policy?

All sales are final for hygiene reasons. Contact us if you experience any issues, and we’ll work to resolve them.

How can I redeem a gift card?

Redeem your gift card during checkout online or in person by entering your card details or presenting it.

How can I purchase a gift card?

Buy gift cards online by selecting your amount, and we’ll send it via email or mail to you or the recipient. You can also buy physical gift cards at our studio.

Visit the Club!♥︎

Visit Us:
3333 Rice St STE 102, Miami, FL 33133, United States
Call Us at:
+1 (561) 873-5641

Visit Us:
3333 Rice St STE 102, Miami, FL 33133, United States
Call Us at:
+1 (561) 873-5641

Opening Hours
Mon to Fri: 10:00 AM — 7:00 PM
Saturday: 10:00 — 5:00 PM
Sunday: On Request